WINTER HOURS

WEDNESDAY - SATURDAY 

for CURBSIDE PICKUP

& SALES & SERVICE APPOINTMENTS

12pm to 3pm

 

FOR APPOINTMENTS EMAIL info@verminscooters.com

REDUCED HOURS DUE TO COVID 19 PANDEMIC
SHOP ONLINE

LUCKY SCOOTERS - CREW, PROSPECT & COVENANT ARE HERE!

 We also have a few TFOX Analog sig scooters as well as the awesome Cody Flom Sig.

PURCHASE LUCKY SCOOTERS HERE

WARNING - DO NOT BUY "PIVOT" SCOOTERS

 As a public service to Canada's Scooter Community we are warning riders and parents NOT to purchase the West 49 "PIVOT" brand scooters. The quality is very bad, durability is non-existent. We have tried to fix several models and find that parts by legit brands will not fit Pivot models. Parts are weak. And West49 can do nothing to fix or repair - they have no parts, no training and workers will not care your scooter is not working. To be clear - we do not allow these scooters in our store for any reason, so please do not bring them to our shop for help, You don't have to buy from Vermin, there are lots of better quality scooters than PIVOT. Purchase a $100 Razor, you will be happier. However - Vermin Scooters has, for 8 years, hand chosen the best scooters in the industry every year. 

UPDATE: SALES APPOINTMENTS WEDNESDAY to SATURDAY SERVICE: FRIDAY & SATURDAY

UPDATE: FOR THE SAFETY OF CUSTOMERS AND STAFF WE ARE STILL UNABLE TO ALLOW CASUAL WALK IN  BROWSING.

WE ARE EXPANDING FROM JUST CURBSIDE PICKUP & NOW ARE OFFERING INCREASED SALES & SERVICE APPOINTMENTS

CURBSIDE PICKUP & SCOOTER REPAIR & SALES APPOINTMENTS

Currently our Curbside Pickup are Wednesdays, Thursdays & Fridays as well as  Saturday.  SHOP ONLINE – www.verminscooterscanada.com

Hours for Pickup are

Wednesday 12-3

Thursday 12-3

Friday 12-3

Saturday 12-3

Please allow some time for us to ready your order for pickup. We will email when order is ready for pickup – if you do not hear from us please call 403-283-7646 during pickup hours and we will confirm you are good to pickup (sometimes email doesn’t go through)

SALES APPOINTMENTS

Sales appointments are now available

WEDNESDAY 12-3

THURSDAY Friday & Saturday 12 – 3

2 PEOPLE MAXIMUM DURING AN APPOINTMENT.

Please email info@verminscooters.com and we will let you know when the next times that are available.

Appointments are 15 minutes.

We ask that you come with a purpose we would like to move as quickly as possible

We can put parts on at this time, but you may need to leave the scooter until the install is complete. 

WE WILLNOT WORK ON A DIRTY SCOOTER, PLEASE ENSURE IT IS CLEAN OR IT WILL BE RETURNED.

We will be practicing social distancing and reduced touch of items – we will not be allowing much touch of items.

Please call the shop # 403-283-7646 to let us know you are here

PLEASE DO NOT COME IF YOU HAVE SYMPTOMS, HAVE TRAVELLED RECENTLY OR IF YOU CANNOT ABIDE BY OUR RESTRICTIONS.

SCOOTER REPAIRS & SERVICE

Scooters in need of repair can be brought to the store  

Wednesday to Saturday 12 to 4pm – BY APPOINTMENT ONLY

SERVICE HOURS ARE LIMITED DUE TO STAFFING

Please do not show up without an appointment to bring in a scooter. 

To book an appointment email info@verminscooters.com

LET US KNOW

Which Day – Wednesday t0 Saturday

Preferred times – Please indicate your prefered time between 12 & 3.

 Please be prompt as we will be taking care of customers and may not get back to you quickly if you are waiting.

Contact Phone #

Contact email – please do not use a gmail account if possible, they don’t like our email account

Make & Model of scooter – EXAMPLE – Envy Prodigy S6, purchased 2018

What is the problem you want addressed -

Warranty claim – if you are asking for warranty please include a pic of receipt and the broken part. We may be able to get an answer without needing a visit.

WHEN YOU ARRIVE

Please do not enter if you have any COVID-19 Symptoms. If we are uncomfortable with apparent symptoms you will be asked to leave.

Please only 2 people in the store. Parent & 1 Child are fine.

Please call the shop # 403-283-7646 to let us know you are here

We are requiring the scooter be clean. Dirty, muddy scooters or parts will be returned. You can clean a scooter with mild cleaning products. Don’t get the bearings wet and don’t worry about griptape.

We will examine the scooter and give you an opinion and options. If parts are in need of replacing we will give you options. Please understand we need to keep appointments as short as possible so if you think you may need parts like wheels or grips we ask that you familiarize yourself with our options on our web store verminscooterscanada.com . This will save time and reduce exposure.

Expect to leave the scooter. We will call or email you to let you know if we encounter unforeseen problems or confirm what work we are doing.

Once work is complete you will be able to pay in store. 

Please do not bring us Adult Commuter Scooters we have not carried, we cannot fix them. We also do not work on 3 wheel toddler scooters or any Electric or motorized  scooters. Be aware that $60 Costco or other bigbox store scooters are too expensive to fix or to replace a part.

Charge for assembling a custom scooter or swapping major parts like a new deck is $35

“Dialing” a scooter (tightening to reduce noise) starts at $20

All other labour will be quoted if required but most repairs fall under the two charges above. You will need to pay for parts that are used. Common ones are headsets, bearings, grips.

We do not apply griptape except for new custom builds. We have a griptape video so you can do it at home.

Please email any questions to info@verminscooters.com

SALES & SERVICE APPOINTMENTS & CURBISDE PICKUP

PLEASE READ THE POST DIRECTLY BELOW FOR GREATER DETAIL

1. PLEASE DO NOT SHOW UP WITHOUT AN APPOINTMENT - YOU WILL NOT BE ALLOWED IN

2. WHEN EMAILING info@verminscooters.com DON'T JUST ASK FOR AN APPOINTMENT, INCLUDE THE DETAILS WE ASK FOR IN THE POST BELOW.

3. IF YOU KNOW WHAT YOU WANT PLEASE PURCHASE ONLINE & PICKUP. YOU DO NOT NEED AN APPOINTMENT FOR THIS

4. APPOINTMENTS are 15 minutes. IF YOU ARE LATE WE WILL NOT BUMP AN APPOINTMENT AND YOU WILL NEED TO REBOOK.

5. ONLINE ORDERS ARE USUALLY READY VERY QUICKLY. PLEASE USE THIS OPTION

6. IF YOU COME TO PICKUP AN ORDER BUT NEED SOMETHING ELSE YOU WILL NEED TO ORDER ONLINE AND WE CAN ADD TO THE PICKUP. YOU CANNOT COME IN WITHOUT AN APPOINTMENT TO ADD TO THE ORDER.

VSS POLICIES

• ALL SALES ARE FINAL, NO EXHCHANGE OR RETURNS - THIS IS DONE TO PROTECT YOU! - IT ENSURES OUR CUSTOMERS DO NOT RECIEVE ITEMS THAT HAVE BEEN PREVIOUSLY OPENED, DISTURBED OR USED THEN PUT BACK  OR PARTS  LEFT OUT.
• Returns of used merchandise are absolutely not permitted under any circumstances.
• Items purchased on sale or clearout are considered FINAL SALE and cannot be returned or exchanged.
• If we have made a shipping error, we ask the customer return the product, we will pay for the return shipping and replacement product will be shipped once we have received the erroneous shipment.
• Items cannot be returned if you have changed your mind on colour/model/size/etc

**THE PROVINCE OF ALBERTA COVID-19 REOPENING GUIDELINES SUGGEST NO RETURNS IN ORDER TO PREVENT SPREAD. AS FEW PEOPLE AS POSSIBLE SHOULD HANDLE ITEMS.

Have a question? Please contact us at info@verminscooters.com.

LEARN TO PUT ON GRIPTAPE!