UPDATE: FOR THE
SAFETY OF CUSTOMERS AND STAFF WE ARE STILL UNABLE TO ALLOW CASUAL WALK IN
BROWSING.
WE ARE EXPANDING FROM JUST CURBSIDE PICKUP & NOW ARE
OFFERING SALES & SERVICE APPOINTMENTS
CURBSIDE PICKUP &
SCOOTER REPAIR & SALES APPOINTMENTS
Beginning Wednesday May 27th we are increasing
our Curbside Pickup to Thursdays & Fridays as well as Wednesdays & Saturday.
SHOP ONLINE – www.verminscooterscanada.com
Hours for
Pickup are
Wednesday 12-3
Thursday 12-4
Friday 12-4
Saturday 12-3
Please allow some time for us to ready your order for
pickup. We will email when order is ready for pickup – if you do not hear from
us please call 403-283-7646 during pickup hours and we will confirm you are
good to pickup (sometimes email doesn’t go through)
SALES
APPOINTMENTS
Sales appointments are now available
Thursday & Friday 12 – 4
2 PEOPLE MAXIMUM
DURING AN APPOINTMENT.
Appointments are 15 minutes.
We ask that you come with a purpose – please do not come to
browse. All our stock is viewable on verminscooterscanada.com
We can put parts on at this time, but you may need to leave
the scooter until the install is complete. WE WILLNOT WORK ON A DIRTY SCOOTER,
PLEASE ENSURE IT IS CLEAN OR IT WILL BE RETURNED.
We will be practicing social distancing and reduced touch of
items – we will not be allowing much touch of items.
Please call the shop # 403-283-7646
to let us know you are here
PLEASE DO NOT COME IF YOU HAVE SYMPTOMS, HAVE TRAVELLED
RECENTLY OR IF YOU CANNOT ABIDE BY OUR RESTRICTIONS.
SCOOTER
REPAIRS & SERVICE
Scooters can be brought to the store Thursdays & Fridays
12 to 4pm – BY APPOINTMENT ONLY
Please do not show up to bring in a scooter.
LET US KNOW
Which Day –
Thursday or Friday
Preferred times –
When should we expect you? Please be prompt as we will be taking care of customers
and may not get back to you quickly if you are waiting.
Contact Phone #
Contact email –
please do not use a gmail account if possible, they don’t like our email
account
Make & Model of
scooter – EXAMPLE – Envy Prodigy S6, purchased 2018
What is the problem
you want addressed -
Warranty claim –
if you are asking for warranty please include a pic of receipt and the broken
part. We may be able to get an answer without needing a visit.
WHEN YOU
ARRIVE
Please do not enter if you have any COVID-19 Symptoms. If we
are uncomfortable with apparent symptoms you will be asked to leave.
Please only 2 people in the store. Parent & 1 Child are
fine.
Please call the shop # 403-283-7646
to let us know you are here
We are requiring the scooter be clean. Dirty, muddy scooters
or parts will be returned. You can clean a scooter with mild cleaning products.
Don’t get the bearings wet and don’t worry about griptape.
We will examine the scooter and give you an opinion and
options. If parts are in need of replacing we will give you options. Please
understand we need to keep appointments as short as possible so if you think
you may need parts like wheels or grips we ask that you familiarize yourself
with our options on our web store verminscooterscanada.com . This will save
time and reduce exposure.
Expect to leave the scooter. We will call or email you to
let you know if we encounter unforeseen problems or confirm what work we are
doing.
Once work is complete you will be able to pay in store.
Please do not bring us Adult Commuter Scooters we have not
carried, we cannot fix them. We also do not work on 3 wheel toddler scooters or
any Electric or motorized scooters. Be
aware that $60 Costco or other bigbox store scooters are too expensive to fix
or to replace a part.
Charge for assembling a custom scooter or swapping major
parts like a new deck is $35
“Dialing” a scooter (tightening to reduce noise) starts at
$20
All other labour will be quoted if required but most repairs
fall under the two charges above. You will need to pay for parts that are used.
Common ones are headsets, bearings, grips.
We do not apply griptape except for new custom builds. We
have a griptape video so you can do it at home.
Please email any questions to info@verminscooters.com
